CoViD 19 info

We take our responsibility to ensure our clinic is a safe space for therapists and clients, so in addition to our usual stringent hygiene standards (see below for details), we ask that any clients who are feeling "under the weather" or have any symptoms contact us as soon as possible to reschedule their appointment. 

Our Hygiene Practices

Our team members all adhere to strict hygiene practices, which includes:

  • Meticulous washing of hands between appointments, after using bathroom facilities, cleaning and during treatment as necessary

  • All table linen is changed between appointments and washed with sanitiser as well as liquid soap

  • Regular disinfection of our common areas including doorknobs, surfaces and equipment as well as massage tables (face crests and arm rests are cleaned between every client)

  • We stagger our appointment start times so that therapists work independently and direct contact between clients is minimal

  • If your therapist or anyone they are in direct contact with regularly (i.e. living with) is ill or is self-isolating for any other required reason, your therapist will contact you to reschedule your appointment.

 

During the current COVID-19 concerns, we kindly ask that everyone attending our clinic assist us with maintaining our healthy environment by:

  • Check in as you enter our clinic via the QLD Check in app QR code (if you aren't abl to do this, please advise your therapist before your treatment starts so that we can add you manually to the records)

  • Washing your hands regularly as per the WHO hand-washing guidelines 

  • If you are under self-isolation orders for any reason, we respectfully request that you contact us asap to reschedule your appointment until after the self-isolation period is complete - please note 24hr cancellation policy may still apply

  • If you feel unwell, please contact the clinic asap to reschedule your appointment for a time when you are well again - please note that 24hr cancellation policy may still apply where lack of notice is given.